Return to the homepage
Insurance

Private Health Insurance Physiotherapy, made simple

We work with major insurers and handle the admin, so you can focus on your recovery instead of paperwork.

  • HCPC-registered physiotherapists
  • No payment taken when booking with insurance
  • Excess and insurer requirements explained upfront
Book an assessment Ask a question

Accepted insurers

AXA Bupa WPA Aviva

If you’re unsure about your cover, we can help you check.

Insurer availability is subject to change.

Unfortunately we no longer accept IPRS, Aviva, Nuffield Health or Vitality Health insurance clients. If you have a policy with these insurers then you have the option to pay up front for your treatment and be reimbursed by your insurer. Vitality clients can still book under our Cash-back Insurance Plans option. We recommend you speak with your insurer directly regarding your policy to confirm this is allowed.

Using your private health insurance

Usually takes about 10 minutes

Many of our patients use private health insurance for physiotherapy, which can help them complete a full course of treatment without self-funding each session.

  1. Check your cover with your insurer
  2. Open a claim to get authorisation
  3. Book your appointment with us
  4. Share your insurance details securely
  5. Start treatment with your physio

Option 1

I already have my authorisation code

Perfect, you are ready to book.

No payment is taken when booking.

What happens next:

  1. Book your session online in around 60 seconds.
  2. We send access to our secure Insurance Authorisation Portal.
  3. You complete a short form so we can validate and authorise sessions.
  4. Attend your appointment and we handle the rest.
Book your insurance session

Please ensure we have your insurance details before treatment. If not, your appointment may be self-funded and billed to you.

Option 2

I do not have my authorisation code yet

You can still secure an appointment today.

No payment is taken when booking.

What happens next:

  1. Book an initial session to secure a time.
  2. After booking, we send you access to our Insurance Guidance Portal.
  3. The portal explains exactly what to do when contacting your insurer.
  4. You submit your details so we can authorise your session in advance.
Book now, we will help you get authorisation

Please ensure we have your insurance details before treatment. If not, your appointment may be self-funded and billed to you.

Cash-back Insurance Plans

If your policy includes cash-back cover, simply book as a private appointment. After treatment, we provide full receipts so you can claim directly from your insurer.

  • Book an appointment
  • Attend your appointment
  • Claim directly

Please confirm any excess or session limits with your insurer before your appointment.

Your questions, answered

Can I use my private health insurance here, and am I covered?

Yes. We work with major insurers, but your exact cover depends on your policy terms and limits.

Will I have to pay anything? Are there hidden or future costs?

There are no hidden costs. If your policy has an excess or shortfall, we explain it clearly before treatment.

Is it complicated to use insurance? Do I need a referral?

It is usually straightforward. Some insurers request a GP referral and some do not, so we guide you through your insurer requirements.

What do I need before my first insurance appointment?

Your policy number and any authorisation details are usually enough to get started.

How easy is it to book using insurance? What happens after I book?

Book as normal, then we confirm your insurance details and next steps so your treatment can begin smoothly.

How do I claim back with cashback cover?

Book privately, attend your session, then use our receipt to claim back directly from your insurer.

Are your physios HCPC registered?

Yes. Our physiotherapists are HCPC registered and clinically experienced in musculoskeletal care.

Physio Coverage with Major Insurers

Bupa

Bupa Physiotherapy

WPA

WPA Physiotherapy

Aviva

Aviva Physiotherapy

Ready to get started?

Send your insurance details and we’ll confirm the next steps.

Send insurance details